Your data, your control

AEGIS PROP TECH LTD, a company registered in Nigeria, decides how and why your personal data is used. For anything about your data, including requests and complaints, write to [email protected].

Your account

Name, phone number, email, username, role (tenant, agent, agency or landlord), profile photo and other profile details you choose to add.

Verification

National Identification Number (NIN), photos of your government ID (front and back), a selfie and the result of the liveness check, and your verification status. Agencies also give their business name, CAC number, CAC certificate and office address, and the owner's ID.

Listings and activity

Properties you list with their videos, photos and details, applications, saved properties, reviews, reports, trust score changes and deals closed.

Messages and calls

Messages and attachments you send, who you talked to and when, and call records (who called, when, how long and whether it was answered, missed or declined).

Payments and payouts

Deal amounts, fees, payment confirmations and receipts. For agents, agencies and landlords, the bank name, account number and account name you save for payouts. Subscription status from the app store. We do not see your card details.

Device and technical

Push notification token, device type, app version, IP address and error logs. Your app lock choice (fingerprint, face or screen lock) stays on your phone.

Support

Emails and chat messages you send to our support team.

Create and run your account

To give you the service you signed up for (contract).

Verify you and keep AEGIS safe

To check identities, show badges and trust scores, and prevent fraud and abuse (our legitimate interests and legal obligations).

Listings, messages, calls and escrow

To connect tenants, agents, agencies and landlords and to process and protect payments (contract).

Notifications

To tell you about messages, applications, verification and deal updates. You can turn these off in your phone settings.

Legal duties

To meet laws such as anti-money-laundering and know-your-customer rules, and to answer lawful requests from authorities (legal obligation).

Improve and secure AEGIS

To fix problems, measure performance and protect our systems (legitimate interests).

Marketing

We only send marketing with your consent, and you can opt out at any time.

Where we rely on your consent, such as for camera or microphone access, you can withdraw it at any time in your phone settings or by writing to us.

Other users

Your name, username, role, profile photo, trust score and tier, verified badge, deals closed, reviews and the properties you list. We do not show your NIN, ID photos, selfie, bank details or documents to other users.

People in a deal or chat

The other person in a chat sees your messages. The other side of a deal sees what is needed to complete it, such as the agreed amount and, where relevant, the name on the account a payment goes to.

AEGIS admins

Staff with admin access can view verification documents and selfies to review them, handle reports and disputes, and confirm payments. Access is limited to staff who need it for their work.

We share data only where needed to run AEGIS:

• Cloud hosting and database providers that store and serve our app and website (for example Supabase and Vercel).
• Identity verification providers that check your NIN, ID and liveness.
• SMS providers that deliver login codes.
• Push notification services (for example Expo, Apple and Google).
• Our calling provider (for example LiveKit), which carries voice calls.
• Payment and banking partners that handle escrow payments and payouts.
• Apple and Google for subscriptions.
• Professional advisers, courts, regulators and law enforcement, when the law requires it or to protect rights and safety.
• A buyer or partner, if AEGIS is ever sold or merged. We would tell you first, and this policy would continue to protect your data.

• Data is encrypted in transit (HTTPS) and protected at rest by our hosting provider.
• Access rules in our database make sure users can only read what they are meant to see.
• ID documents and selfies are kept in private storage with restricted access.
• Sensitive internal functions are locked so they cannot be called from the app.
• Admin access is limited to people who need it.
• You can switch on an app lock so only you can open the app on your phone.

• We keep your account data while your account is active.
• When you delete your account, we delete or anonymise your personal data within a reasonable time, except for records we must or need to keep.
• We keep payment, receipt and payout records, anti-money-laundering records, and reports, disputes and the chats connected to them, for as long as the law requires or until any claim is settled.
• We may keep limited data to stop people who were removed for fraud from coming back.
• Identity documents are kept only as long as needed for verification, audit and legal requirements.
• Copies in backups are removed as backups are replaced.

Under the NDPA you have the right to:

• Be told how your data is used (this policy).
• Ask for a copy of the data we hold about you.
• Have wrong or incomplete data corrected.
• Ask us to delete your data, subject to the records we must keep.
• Ask us to limit how we use your data, or object to some uses, including marketing.
• Receive your data in a portable format.
• Withdraw consent at any time.
• Ask for a person to review a decision made only by automated means. Trust scores follow set rules, and our team can review and correct them.

How to ask: email [email protected] from the phone number or email on your account, or use Help & Support in the app. You can also delete your account from the Profile tab. We may need to confirm who you are first. We reply without undue delay and normally within 30 days, and we do not charge unless a request is clearly excessive.

Notifications

To alert you to messages, calls, applications and deal updates.

Microphone

For voice calls.

Camera

For your selfie, ID photos and listing photos and videos.

Photos and files

To upload pictures, videos and documents you choose.

Fingerprint, face or screen lock

Optional app lock. Your phone checks it and AEGIS never receives your biometric data.

You can change permissions in your phone settings. Some features will not work without them.

AEGIS is for people aged 18 and over. If we learn that someone under 18 has an account, we will close it and delete the data. If you think this has happened, tell us at [email protected].

Some of our providers process data on servers outside Nigeria. When that happens, we use providers and agreements that give your data suitable protection, as the NDPA requires.

• Our website does not use advertising or tracking cookies.
• Our hosting provider keeps standard server logs (such as IP address, browser and time) for security and reliability.
• The intro animation uses your browser's session storage to remember that you have seen it. It clears when you close the tab.
• Links to X, Instagram and TikTok take you to their sites, which have their own privacy policies.
• If we add analytics or other tools later, we will update this policy first.

We may update this policy. For important changes we will tell you in the app or by notification, and the "last updated" date above will change.

Write to us at [email protected] with any question, request or complaint about your data. If you are not happy with our answer, you can complain to the Nigeria Data Protection Commission at ndpc.gov.ng.